Here To Help You Have A Healthy Mouth!

How dental professionals are doing all that they can to help you maintain healthy teeth and gums

A recent report on the dentistry.co.uk website has highlighted what appears to be a rise in the number of patients who, it seems, are taking out their anger and frustration on some dentists in the UK when they arrive for their appointment.

All of us at Alexandra Dental Care are aware that there has been a level of frustration with dental appointments nationally over the last year or so, and it has been frustrating for dentists too. We pride ourselves on taking good care of our patients and we are always more than happy to discuss any problems that might arise so that your appointment goes as smoothly as possible.

We do request that you please try to be patient with us, and, as the vast majority of our patients do, please remain as polite and helpful as we always try to be with you.

Oral health restoration

Let’s take a look at where we are with looking after our patients, 18 months into the pandemic.

Inevitably, there has been a backlog which was caused by the almost total initial lockdown, followed by many restrictions on dental practices which meant that we were able to see significantly fewer patients each day. We qquickly reorganised and were able to re-open as an emergency dental centre, but the need for social distancing and the use of PPE has contributed to some interruptions. One possible beneficial ‘side effect’ during this time is that people have become more aware of their teeth, with many taking more time to brush their teeth well and possibly even added flossing to their daily routine. All of this helps to avoid tooth decay and toothache!

As some of us will know though, even when we do this, accidents can happen that require treatment. We would like to remind our patients that if this happens to you, we will always try to see you as soon as we can. Should you find yourself in this situation, please call our reception team and ask for an emergency dentist appointment. We will endeavour to see you as soon as possible.

Anxious patients

Even without the situation created by the Covid crisis, some patients might find themselves becoming really anxious about their appointment. This happens mostly when an appointment has been made to have an invasive treatment and the days or weeks leading up to this can cause stress and anxiety to build. Even the calmest of people in this situation can become more agitated and our team is here to help.

Understandably we need patients to be polite when attending but we do understand people’s anxieties and ask that you talk to us if this is affecting you. Sometimes just talking a patient through a treatment can help to put their mind at ease. It is also worth remembering that we offer IV sedation at Alexandra Dental Care for those patients whose anxiety levels are high when it comes to their dental appointments.

We request that you try to be courteous to our dental team, however anxious you might be feeling and we will also extend this courtesy to you. Our aim is to ensure that you receive the dental care that you need as soon as possible. Together, we feel that both dentists and patients can make things easier and, with a little kindness and patience, we can work together to ensure that good oral health is maintained. Please make sure that you look after your teeth at home as well as you can, and remember that we are always here to offer advice should you need it.

For dental emergency appointments, or for other information, please call us on 01283 216347.

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